Notices
Material updates for IBankCentral users.
Service, policy and security notices are communicated through the channel appropriate to their audience and impact.
01
Notice channel
This page provides public notices concerning material changes to IBankCentral website services, policies, security, privacy or commercial arrangements.
02
Direct delivery
Notices affecting a specific client engagement, transaction workspace or user may also be delivered through the relevant contractual, account or communication channel.
03
Security communications
Security communications balance timely information with the need to protect affected users, investigations and remediation activity. Direct notification is used where appropriate or legally required.
04
Required action
A notice will identify the affected service, relevant date, expected user action and contact route where action is required.
05
Questions
Use the contact page and identify the relevant notice if you need clarification.
Questions or corrections
Use the contact workflow and identify the policy or statement concerned.